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My photos do not transfer

When I try to transfer my photos via the Pixel Guru mobile app, they do not transfer.

please check these points before opening a support ticket :

  1. My app is "up to date" on Playstore or App Store, meaning I have the latest version of the app.
  2. My phone is "up to date", meaning I have the latest version of my phone's operational system.
  3. My WiFi function properly.
  4. Restart your cellphone.

There is also a quick workaround, and here is how to do it:

 


If, after trying this, it still doesn't work.. Please fill out this form. ⬅️